• Who Provides This Security
System Monitoring?
• What happens during a
power failure?
• What is an RJ31X Jack?
• What if I want to test
my system?
• What if I accidentally
set off my alarm system?
• What if I am currently
under an alarm-monitoring contract?
What is
alarm monitoring?
Upon receiving a signal from your home or business,
a Monitoring for Less dispatcher will immediately
call the location to verify whether you set your
alarm off accidentally. Whoever answers the phone
is required to give a secret password that is
stored securely in our records. If we do not receive
an answer or if an answering machine picks up,
we will immediately dispatch your nearest local
authorities and/or contact your approved call
list. If a panic button is triggered or if a smoke
detector signal is received, we will immediately
dispatch and then call your home. In any event,
it is your nearest local authorities (Police,
Fire, and Paramedic) that respond.
back to top ^
How does it work?
Your security system is designed to plug into
a standard phone jack installed at your premises
on one of your regular telephone lines. When activated,
a relay in your security system dials our central
station and the signal is received. The call to
our central monitoring station is placed over
a toll-free number. An alarm monitoring representative
then returns the call and asks for your personal
secret pass code. If no one answers or if the
wrong code is given, the agent notifies the police
immediately. The alarm monitoring representatives
maintain an up-to-date list of your local police,
fire and medical facilities, as well as the names
and numbers of family and friends to be called
in an emergency.
back to top ^
Can you convert to our State of the Art Monitoring?
If you own your alarm system, in most cases Yes!
There are some systems we will have to inspect
to see if it they are” proprietary”
or not. We may not be able to monitor older systems
because of their reliability.
Our licensed installer will
come out to your home or business to program and
fully test your existing alarm system. Usually
the installer can do his job in less than an hour!
We can also update your system using the newest
and best technology available anywhere.
back to top ^
Who Provides
This Security System Monitoring?
Monitoring For Less Home Security has partnered
with Security 24 to provide the alarm monitoring
because of their speed of response, reliability
and experience. The company is fully licensed,
bonded and insured.
back to top ^
What happens
during a power failure?
Your security system runs on the AC current in
your home normally. However if the power fails,
your system will automatically revert to its own
back-up battery for several hours if necessary.
Once the power to your home returns, your security
system automatically reverts back to AC current.
back to top ^
What
is an RJ31X Jack?
Your security system is also designed to plug
into a RJ31X jack. The RJ31X provides additional
security through a feature knows as “line
seizure.” When activated, a relay in your
security system "seizes" your phone
line and gives the security system priority use
of this line, allowing the security system to
report its signals to central monitoring station.
This means that if you are talking on the phone
when the alarm is triggered, your call will be
disconnected and the alarm signal will be received
by the central station.
back to top ^
What if I want to test my system?
By calling the monitoring station and requesting
that they put your system into a "test"
mode, you can activate the system and then test
any feature you have. A representative will be
happy to inform you about the signal they received
and where it came from in the home.
back to top ^
What if I accidentally set of my alarm system?
If you ever accidentally set off your security
system, don’t worry. A representative will
call you immediately upon receiving a signal.
When you answer the phone they will identify themselves
and ask you to do the same. Here is where you
will give them your secret password. They will
not dispatch the police to your home if you simply
tell them your password. CAUTION: If the signaled
received is a “panic” or “fire”
signal, we dispatch the authorities first and
they call you.
back to top ^
What if I am currently under an alarm-monitoring
contract?
If you have an existing monitoring agreement with
another provider, you have to wait until it expires.
Most providers require advanced notice before
you can cancel. Also, it is common practice in
the industry to use “automatic roll-over
agreements.” So watch your expiration date
closely. Once you are free from your obligation,
give us a call. We want an opportunity to earn
your business.
We recommend that you send a certified letter
to your provider immediately. Inform them that
you want to continue your service on a month-to-month
basis once the term of your agreement is completed.
Send this letter now. It will protect you from
automatic rollover agreements.
|
